Attention: Owner Relations
13800 Montfort Dr.
Dallas, TX 75240
Monday – Friday, 8:00am – 5:00pm
Central Standard Time
We can only answer inquiries from the individual(s) whose name(s)
appear on the account or the owner’s legally recognized agent.
This is to protect the confidentiality of information regarding your account.
When contacting us via phone at the number above, please have your Owner Number/Business Associate Number/Payee Number ready. If our analysts are busy assisting other owners, please, leave a message including your name, owner number, phone number, and a brief message regarding the reason for your call. An analyst will call you back within 48 hours.
When contacting us at the email address above, please include your Owner Number/Business Associate Number/Payee Number, your phone number, and the nature of your inquiry so we can best serve you.
Your account must accumulate a minimum balance of $50.00 in order for a check to be issued.
You will need to contact the Owner Relations Department (contact info above). We require a Lost Check Affidavit, signed by you, the owner, in order to take appropriate action.
We offer the opportunity for our owners to receive their revenue/royalty payment via direct deposit (electronic funds transfer). Owners enrolled in our Direct Deposit Program receive check detail in pdf format free of charge via a secure Internet website 24 hours a day, 7 days a week. You will need to email the Direct Deposit request to ownerrelations@scoutep.com. Instructions will be sent to you in a reply email.
To protect your ownership interest, all address changes must be submitted in writing and include the owner’s signature(s) and your Owner Number(s)/Business Associate Number/Payee Number. It is important that you keep your address current with Scout Energy. If your address is not correct, your check will not be forwarded by the U.S. Postal Service and instead will be returned to Scout Energy resulting in your account being suspended. The form must be notarized and a W9 form is also required. Click here for an Address Change Form and W9.